Whimsical Cupcake

Care Instructions for 3D Textured Acrylic Art

My 3D textured acrylic pieces are durable and simple to care for, ensuring they remain as vibrant as the day you received them.

✨ Dusting: To preserve the beauty of your artwork, gently remove dust and debris from textured areas with a soft-bristled paintbrush or compressed air. Use a larger brush for broad surfaces and a smaller brush for intricate details. Regular light dusting helps maintain both vibrancy and texture.

✨ Cleaning: For deeper care, gently wipe the surface with a soft, damp cloth using clean water only. Avoid household cleaners that contain alcohol or ammonia, as they may damage the paint.

Do you accept returns?

Because each piece I create is a one-of-a-kind, handmade original, I do not accept returns or exchanges. Please be sure you love your chosen artwork before placing your order.

That said, I truly value my collectors and want you to be happy with your purchase. In the rare event of an issue outside of our control (such as damage during shipping), I handle situations on a case-by-case basis to make things right.

Frequently Asked Questions

How long does it take to ship my paintings?

All paintings listed on my site are cured and ready to ship (unless otherwise noted) and will be dispatched within 5–10 business days. Once shipped, you'll receive tracking information to monitor your delivery.

Do you offer international shipping?

Currently, I only ship within the 48 contiguous United States. International shipping is not available at this time, but I hope to offer it in the future.

Do you accept custom orders?

At this time, I am not accepting custom orders. However, I may offer this option in the future.

How do I clean and care for my artwork?

My 3D textured acrylic pieces are durable and easy to maintain:

Dusting: To preserve the beauty of your artwork, gently remove dust and debris from textured areas using a soft-bristled paintbrush or compressed air. A larger brush works well for broad surfaces, while a smaller brush is ideal for reaching intricate details. Regular gentle dusting will help maintain the vibrancy and integrity of your piece.

Cleaning: Gently wipe the surface with a soft, damp cloth using clean water. Avoid using household cleaners containing alcohol or ammonia, as they can damage the paint.

💾 Digital Download Instructions

Thank you for your purchase! Here’s how to access your digital files safely and easily.

1️⃣ Double-check your email address

Please make sure the email you enter at checkout is correct — this is where your download link will be sent.

2️⃣ How you’ll receive your files:

Once your payment is confirmed, you’ll automatically receive your download access through Sky Pilot.

You can access your files in three ways:

• ✅ Order Confirmation Page: Right after checkout, click the “Access Download” button on the Thank You page.
• 📩 Order Confirmation Email: Check your inbox (and spam/junk folder) for an email with your download link.
• 👤 Customer Account: If you created an account during checkout, log in anytime to re-download your purchases from your order history.

3️⃣ File delivery details:

• All downloads are delivered instantly — no waiting!
• You’ll receive a ZIP file containing your purchased digital files.
• For best results, download on a computer or tablet (some phones may not open ZIP files).

4️⃣ Important Notes:

• This is a digital product only — no physical item will be shipped.